http://sightscreen.rediffiland.com/scripts/xanadu_diary_view.php?postId=1163494849Best practicesBefore you ask, my silence on this owes to two factors: There is a tour coming up and since I will be doing it live, I need to clear the decks of many projects before that. Hence, little if any time to blog.
Plus, those who were plugged in to the Whois initiative on here should know that the ideas I had come up with cannot float without appropriate back end systems -- currently, am involved in getting them constructed, so I can tap into the energies of those of you who responded to my request.
Will see you, live -- live in ten over spells, that is -- on the main home page of Rediff,
www.rediff.com, when the ODIs kick off.
Meanwhile, a snippet in passing: reader Ananth sent me a somewhat surprised mail just now. He had, apparently, written to Cricket Australia about the incident involving Ponting, Martyn and Sharad Pawar.
'They could have just ignored the letter', Anant points out. Instead, he got a response.
Dear Ananth,
Thank you for your email and feedback regarding the presentation of the ICC
Champion~s Trophy to the Australian team.
Cricket Australia CEO James Sutherland and Australian captain Ricky Ponting met
in Sydney yesterday ~ their first opportunity to catch up since the Australian team travelled back to Australia after the ICC Champion~s Trophy in India.
Ponting was surprised to learn of the reaction to the team~s celebration and advises that the players did not mean to cause any offence. They were very excited to have won the tournament, as the ICC Champion~s Trophy has been the
one event Australia has been striving, without success, to win for a number of years. He is most concerned that the strong excitement they were feeling did not inadvertently cause offence and is seeking to ring Mr Pawar personally to discuss and to apologise for any distress the end of match ceremony might have caused.
The Australian players believe that the BCCI organised an excellent tournament and they were most grateful for the hospitality they enjoyed in a country where cricket is enjoyed with such passion.
Kind Regards
Public Enquiries
Cricket Australia | 60 Jolimont Street | Jolimont VIC 3002 | Australia
Tel: +61 3 9653 9999 | Fax: +61 3 9653 9922
www.cricket.com.auAs I mailed Ananth, I am not surprised that he got a response: Cricket Australia has honed the art and craft of public relations to a T, and that at least in part explains why the Aussie team receives such red carpet welcomes wherever it tours.
What surprises me is that the Indian board, with this sort of example to learn from, remains so singularly unresponsive. Just for the heck of it, I sent an email to the BCCI the day I landed back in Bombay. Journalists don't go that route -- when you want information, you call. This was in a sense a test mail -- I sent off a request for information, wanting to see how it would be treated.
A month and a week later, I know the answer:
it is treated with complete, total, deafening silence -- no one even bothered to acknowledge, even through one of those form letters mail programs automatically send out, the receipt of my letter.
So much for the 'responsive' BCCI we were promised when the new dispensation took charge.
On that note, out for the day and back to the drawing board... talk to you guys soon.